Conflict Resolution & Management
Chances are, you've had to deal with conflict at some point in your life, and in your career. You might even have to cope with it on an ongoing basis. But it's not all bad!
Dear Orna: I have been in my current position at my company for over three years, but my new boss micro-manages my every move. How can I get her to stop?
~Signed: Stop Stalking Me!

Dear 'Stop Stalking Me': I feel your pain. A micromanager can be very frustrating, but you have to remember that your (micro)-manager is your boss, so you don't want to antagonize her. Here is your dose of reality: if your manager is micromanaging you, she obviously feels uncomfortable about something - even if it has nothing to do with you . . .
Dear Orna: My boss is a bully. Every day is like going into battle. He yells and screams at me if front of others, insults my best efforts and talks behind my back. I feel intimidated and am afraid to go in to work. How can I better manage this horrible situation?
~ Signed: No More Mr. Nice Guy

Dear NO-MORE-MR.-NICE-GUY: Bullying in the workplace is as bad as abuse in the home. Whether it's a co-worker who constantly talks over you at meetings, a boss who makes jokes at your expense or a team that leaves you out of key events . . .
Joan Rivers died recently at the age of 81. And since her passing, there has been a lot of talk about the impact she made on our lives and our society. So, what have we learned from the comedian who made us laugh . . . and built an empire, all at the same time?

Joan Rivers broke all the rules and somehow managed to turn her stand-up comedy routine into . . .
Dear Orna: I was promoted to manager about a year ago and I thought I was doing a good job. But last week I got DEMOTED! Should I just quit?
~ Signed: Demoted & Demoralized!

Dear DEMOTED & DEMORALIZED: What a shock! Getting demoted is probably better than getting fired.... but it's absolutely humiliating! While your first reaction might be to quit, it may not be your best move . . .
Dear Orna: I'm a Baby-Boomer Manager of a bunch of headphone-wearing Millenials. These 25-30 year olds have a different approach to work success. How do I motivate them to get the best results?
~Signed: Beating to a Different Drum

Dear: BEATING TO A DIFFERENT DRUM: For the first time in history, four generations are working side-by-side; each with different values, experiences, styles and approaches to work success. And Millenials are bringing a new set of challenges to the old-time manager. . .
Dear Orna: My boss is a bully. She rolls her eyes and displays obvious signs of irritation. She can be very mean to me in front of other people, too. I work hard and try to do the best I can, but her attitude is hurtful and demoralizing. Please help!
~ Signed: Tired of Being Bullied!

Dear TIRED OF BEING BULLIED: My heart goes out to you. When it comes to managers, there are all types: demanding, micromanaging, hands-off or even relaxed. But the worst kind to deal with is the bully . . .