Conflict Resolution & Management
Chances are, you've had to deal with conflict at some point in your life, and in your career. You might even have to cope with it on an ongoing basis. But it's not all bad!
Dear Orna: I hate office politics. Does it exist everywhere or do I just seem to find the wrong jobs?
~Signed: Tired of the Game

Dear TIRED OF THE GAME: Office politics can be very frustrating, especially when it creates an atmosphere of 'tribal conflict,' where teams are competitive instead of supportive. But I have to be honest and tell you that, YES, office politics exists everywhere. However . . .
Dear Orna: I know nobody is perfect, so why is it so hard for me to accept criticism with grace? - - Signed: FEELING DEFENSIVE

Dear FEELING DEFENSIVE: It's not uncommon for people to react with defensiveness and anger . . . or even worse, attack the person giving them feedback. But the truth is . . .