Wednesday, May 28, 2014
Dear Orna: I know nobody is perfect, so why is it so hard for me to accept criticism with grace? - - Signed: FEELING DEFENSIVE

Dear FEELING DEFENSIVE: It's not uncommon for people to react with defensiveness and anger . . . or even worse, attack the person giving them feedback. But the truth is . . .
Friday, April 25, 2014
Dear Orna: Last week I presented a new idea to my boss, but she rejected it. Yesterday, she presented that same idea to her boss, and he loved it. She took all the credit! As an employee, do I have to put up with that? Signed: OUTRAGED!

Dear OUTRAGED: No one likes it when other people steal their ideas, or take advantage of their power. But before you get even more outraged, be sure you are not making some wrong assumptions . . .